Effects and Behaviors of Spyware
A piece of spyware rarely "lives" alone: an affected computer can rapidly become infected with large numbers of spyware components. Users frequently notice unwanted behavior and degradation of system performance. A spyware infestation can create significant unwanted CPU activity, disk usage, and network traffic slowing down legitimate uses of these resources. Stability issues application or system crashes are also common. Spyware which interferes with the networking software commonly causes difficulty connecting to the Internet.

When Microsoft Windows users seek technical support whether from computer manufacturers, Internet service providers, or other sources spyware infection emerges as the most common cause. [citation needed] In many cases, the user has no awareness of spyware and assumes that the system performance, stability, and/or connectivity issues relate to hardware, to Microsoft Windows installation problems, or to a virus. Some owners of badly infected systems resort to buying an entire new computer system because the existing system "has become too slow". Badly infected systems may require a clean reinstall of all their software in order to restore the system to working order. This can become a time-consuming task, even for experienced users.

Only rarely does a single piece of software render a computer unusable. Rather, a computer rarely has only one infection. As the 2004 AOL study noted, if a computer has any spyware at all, it typically has dozens of different pieces installed. The cumulative effect, and the interactions between spyware components, typically cause the stereotypical symptoms reported by users: a computer which slows to a crawl, overwhelmed by the many parasitic processes running on it. Moreover, some types of spyware disable software firewalls and anti-virus software, and/or reduce browser security settings, thus opening the system to further opportunistic infections, much like an immune deficiency disease. Documented cases have also occurred where a spyware program disabled other spyware programs installed by its competitors.

Some other types of spyware (Targetsoft, for example) modify system files to make themselves harder to remove. (Targetsoft modifies the "Winsock" Windows Sockets files. The deletion of the spyware-infected file "inetadpt.dll" will interrupt normal networking usage.) Unlike users of many other operating systems, a typical Windows user has administrator-level privileges on the system, mostly for the sake of convenience. Because of this, any program which the user runs (intentionally or not) has unrestricted access to the system. Spyware, along with other threats, has led some Windows users to move to other platforms such as Linux or Apple Macintosh, which such malware targets far less frequently.

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Many spyware programs reveal themselves visibly by displaying advertisements. Some programs simply display pop-up ads on a regular basis for instance, one every several minutes, or one when the user opens a new browser window. Others display ads in response to specific sites that the user visits. Spyware operators present this feature as desirable to advertisers, who may buy ad placement in pop-ups displayed when the user visits a particular site. It is also one of the purposes for which spyware programs gather information on user behavior.

Pop-up advertisements lead to some of users' most common complaints about spyware. A computer can become overwhelmed downloading or displaying ads. An infected computer rarely has only one spyware component installed they more often number in the dozens and so while a single program might display ads only infrequently, the cumulative effect becomes overwhelming.

Many users complain about irritating or offensive advertisements as well. As with many banner ads, many spyware advertisements use animation or flickering banners designed to catch the eye thus they become highly visually distracting. Pop-up ads for pornography often display indiscriminately, including when children use the computer possibly in violation of anti-pornography laws.

A further issue in the case of some spyware programs has to do with the replacement of banner ads on viewed web sites. Spyware that acts as a web proxy or a Browser Helper Object can replace references to a site's own advertisements (which fund the site) with advertisements that instead fund the spyware operator. This cuts into the margins of advertising-funded Web sites.

"Stealware" and Affiliate Fraud
A few spyware vendors, notably WhenU and 180 Solutions, have written what the New York Times has dubbed "stealware", and what spyware-researcher Ben Edelman terms affiliate fraud, also known as click fraud. These redirect the payment of affiliate marketing revenues from the legitimate affiliate to the spyware vendor.

Affiliate marketing networks work by tracking users who follow an advertisement from an "affiliate" and subsequently purchase something from the advertised Web site. Online merchants such as eBay and Dell are among the larger companies which use affiliate marketing. In order for affiliate marketing to work, the affiliate places a tag such as a cookie or a session variable on the user's request, which the merchant associates with any purchases made. The affiliate then receives a small commission.

Spyware which attacks affiliate networks does so by placing the spyware operator's affiliate tag on the user's activity replacing any other tag, if there is one. This harms just about everyone involved in the transaction other than the spyware operator. The user is harmed by having their choices thwarted. A legitimate affiliate is harmed by having their earned income redirected to the spyware operator. Affiliate marketing networks are harmed by the degradation of their reputation. Vendors are harmed by having to pay out affiliate revenues to an "affiliate" who did not earn them according to contract.

Affiliate fraud is a violation of the terms of service of most affiliate marketing networks. As a result, spyware operators such as WhenU and 180 Solutions have been terminated from affiliate networks including LinkShare and ShareSale.

Identity Theft and Fraud
One case has closely associated spyware with identity theft. In August 2005, researchers from security software firm Sunbelt Software believed that the makers of the common CoolWebSearch spyware had used it to transmit "chat sessions, user names, passwords, bank information, etc.", but it turned out that "it actually is its own sophisticated criminal little trojan that’s independent of CWS." This case is currently under investigation by the FBI.

Spyware has pricipally become associated with identity theft in that keyloggers get routinely packaged within spyware. John Bambenek, who researches information security, estimates that identity-thieves have stolen over $24 billion US dollars worth of account information in the United States alone.

Spyware-makers may perpetrate another sort of fraud with dialer program spyware: wire fraud. Dialers cause a computer with a modem to dial up a long-distance telephone number instead of the usual ISP. Connecting to the number in question involves long-distance or overseas charges, this can result in massive telephone bills, which the user must either pay or contest with the telephone company. Dialers are somewhat less effective today, now that fewer Internet users use dialup modems.

Digital Rights Management
Some copy-protection schemes, while they do serve the purpose of attempting to prevent piracy, also behave similarly to spyware programs. Some digital rights management technologies (such as Sony's XCP) actually use trojan-horse tactics to verify a user as the rightful owner of the media in question.

Spyware and Cookies
Anti-spyware programs often report Web advertisers' HTTP cookies as spyware. Web sites (including advertisers) set cookies small pieces of data rather than software to track Web-browsing activity: for instance to maintain a "shopping cart" for an online store or to maintain consistent user settings on a search engine.

Only the Web site that sets a cookie can access it. In the case of cookies associated with advertisements, the user generally does not intend to visit the Web site which sets the cookies, but gets redirected to a cookie-setting third-party site referenced by a banner ad image. Some Web browsers and privacy tools offer to reject cookies from sites other than the one that the user requested.

Advertisers use cookies to track people's browsing among various sites carrying ads from the same firm and thus to build up a marketing profile of the person or family using the computer. For this reason many users object to such cookies, and anti-spyware programs offer to remove them.

Typical Examples of Spyware
A few examples of common spyware programs may serve to illustrate the diversity of behaviors found in these attacks.

Caveat: As with computer viruses, researchers give names to spyware programs which frequently do not relate to any names that the spyware-writers use. Researchers may group programs into "families" based not on shared program code, but on common behaviors, or by "following the money" or apparent financial or business connections. For instance, a number of the spyware programs distributed by Claria are collectively known as "Gator". Likewise, programs which are frequently installed together may be described as parts of the same spyware package, even if they function separately.

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